🪙

Privacy Policy

Privacy Policy


Last Updated: [03 May 2025]

This Privacy Policy explains how 3DTexel (“we”, “us”, or “our”) collects, uses, and protects the personal information of our users. By using our website, you agree to the terms of this policy.


1. Information We Collect

We collect the following types of data when you use our site:

  • Account Information: Your email address, username, password (encrypted), and download history.

  • Technical Data: Your IP address, browser type, device information, and language preferences.

  • Usage Data: Pages visited, assets downloaded, download credit usage, and referral sources.

  • Payment Data: We may collect limited payment-related data through our secure payment processors (e.g., Stripe or PayPal). We do not store your full credit card information.

  • Cookies and Tracking Technologies: We use cookies and similar technologies for functionality, security, and analytics.


2. How We Use Your Information

We use your data to:

  • Create and manage your user account

  • Process download requests and apply credit limits

  • Send transactional or promotional emails (if you opted in)

  • Improve our services and fix bugs

  • Detect fraud, abuse, or misuse of the site


3. Sharing Your Information

We do not sell or rent your data. We may share limited data with:

  • Payment processors (for secure transactions)

  • Email services (for account notifications)

  • Analytics tools (such as Google Analytics)

All third-party services are required to comply with privacy and data protection regulations.


4. Cookies

We use cookies to:

  • Keep you logged in

  • Track usage to improve performance

  • Store preferences

You can disable cookies in your browser, but some features may not function properly.


5. Data Retention

We retain your account data and download history for as long as your account is active. If you delete your account, most of your data will be permanently removed, except where legally required (e.g., for tax or fraud records).


6. Your Rights (GDPR and Global)

You have the right to:

  • Access your personal data

  • Correct or update incorrect data

  • Request deletion of your account and data

  • Object to certain uses (e.g., marketing emails)

To make any such request, please email us at [email protected].


7. Children’s Privacy

3DTexel is not intended for use by children under 13 (or 16 in some regions). We do not knowingly collect personal data from children.


8. Data Security

We use HTTPS encryption and secure access controls to protect your data. However, no internet transmission is 100% secure, and you use our site at your own risk.


9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant changes will be announced by email or a notice on the site.


10. Contact

If you have questions or want to request access or deletion of your data, please contact:
 [email protected]