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Privacy Policy

Last Updated: 03 May 2025

This Privacy Policy explains how 3DTexel (“we”, “us”, or “our”) collects, uses, and protects the personal information of our users. By using our website, you agree to the terms of this policy.

1. Information We Collect

  • Account Information: Email, username, encrypted password, download history
  • Technical Data: IP address, browser type, device info, language preferences
  • Usage Data: Pages visited, assets downloaded, credit usage, referral sources
  • Payment Data: Processed by Stripe or PayPal. We do not store full card data
  • Cookies & Tracking: Used for functionality, security, and analytics

2. How We Use Your Information

  • To manage your user account
  • To process downloads and apply credit limits
  • To send emails (if you opted in)
  • To improve services and fix bugs
  • To detect fraud or misuse

3. Sharing Your Information

We do not sell or rent your data. We may share limited data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Email services (e.g., for notifications)
  • Analytics tools (e.g., Google Analytics)

All third-party services comply with privacy regulations.

4. Cookies

Cookies help us keep you logged in, store preferences, and track performance. You can disable cookies in your browser, but some features may not work properly.

5. Data Retention

We retain your data as long as your account is active. If you request deletion, we will remove most of your data except where retention is required by law (e.g., tax or fraud records).

6. Your Rights (GDPR & Global)

  • Access your personal data
  • Correct or update incorrect info
  • Request deletion of your account and personal data
  • Object to certain uses (e.g., marketing emails)

To make any of these requests, please email us at [email protected].

7. Children’s Privacy

3DTexel is not intended for children under 13 (or 16 in some regions). We do not knowingly collect data from children.

8. Data Security

We use HTTPS encryption, secure server access, and industry-standard protections. Our services are hosted by Hostinger and Cloudflare R2.

9. Changes to This Policy

We may update this policy. Major changes will be posted here or announced by email.

10. Contact

If you have any questions or data-related requests, please contact:
[email protected]